Solutions for Travel agencies and call centers

Horizons Academy For Professionals is part of Horizons Group Holding company, such as Horizons Travels , our on line travel agency. In Horizons Academy For Professionals, we provide to our customers, initial or recurrent training courses dedicated to travel agencies and call centers.

Our solutions

Tailored Initial & Recurrent Courses for Travel Agencies and call-centre staff

Tailored courses for Global Distribution Systems (Amadeus, Sabre, etc…)

Competency-based training (based on tasks, Travel Agencies’ policies & procedures)

Sales techniques and situation settings related to travel agent tasks

ProgramInitial & Recurrent
In Accordance withAgencies skills, policies and procedures
MethodClassroom – Virtual Classroom
LanguagesEnglish – French – Italian – Spanish
DurationSubject to clients’ needs and course objectives

Additional Offer :

  • Commercial attitude courses
  • “How to manage a travel agency” course
  • On-job training
  • Personalized assistance in recruiting

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